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"An empowered organization is one in which individuals have the knowledge, skill, desire, and opportunity to personally succeed in a way that leads to collective organizational success."

"We immediately become more effective when we decide to change ourselves rather than asking things to change for us."

"If there is no gardener there is no garden."

"The way we see the problem is the problem."

"Leadership is communicating to people their worth and potential so clearly that they come to see it in themselves."

"Seek first to understand, and then to be understood."

"A woman is like a tea bag- you never know how strong she is until she gets in hot water."

"When you have reached a point at which you cannot see more, You must remember that there may be a point beyond this at which you can see everything."

"The happiest excitement in life is to be convinced that one is fighting for all one is worth on behalf of some clearly seen and deeply felt good."

"Genius is born--not paid."

"Love the ones you can. Touch the ones you can reach. Let the others go."

"You have to lead people gently toward what they already know is right."