It's quite simple. You put a very hot, wet cloth on your shoulder for one minute. Then put a packet of frozen peas on the shoulder for one minute. And so on and so on.
很簡單。你把一塊很熱的濕布敷在肩膀上一分鐘。然后把一包凍豌豆敷在肩膀上一分鐘。這樣反復幾次。
Being a good listener means much more than just listening with ears. Eyes mean that I should look at you while you are speaking as a sign of respect. In other words I should not watch TV, or look over your shoulder at other people while we are talking